UMMAL QURA GENERAL HOSPITAL is located in the heart of Holy City of Makkah Al Mukkarama, Saudi Arabia. It was established in 1990, situated in Al Rusaifah, Abdullah Uraif St, besides Ministry Of Hajj, Makkah Branch. Since its establishment, it has been a phenomenal Secondary Healthcare Provider in the Holy city of Makkah, where millions of Muslim pilgrims visit from all over the world throughout the year and particularly during the months of Ramadhan and Hajj.

Makkah Al Mukkarama is an International City; its population comprises of 100% Muslim multinational people along with the native Saudi population.

 

Mission:

Ummal Qura General Hospital is committed to provide patient centered and cost-effective secondary level health care services of outstanding quality to all ages, genders and categories of patients whether Citizens, Residents, Pilgrims or visitors of this holy City of Makkah through optimum utilization of the available resources to meet the customers' needs and to achieve their satisfaction.

Vision:

 
Deployment & provision of quality culture within the hospital, among the staff and empowering them to feel proud of their work in this organization.
 
Design & implement comprehensive benchmark health care quality system to excel as a role model in the holy capital.
 
Leading the private hospitals concepts in holy city from competition to cooperation & integration.
 
Serving our customers with continuous competence, professionalism, integrity and respect.
 
Improving the delivery of our services in an organized, efficient, and cost-effective manner.
 
Recognizing and meeting the ever changing & growing needs of our valued customers.
 
Providing an atmosphere that supports and promotes education, innovation, growth and ongoing development.

 

Values:

To achieve our Mission & Vision, we affirm our values of Integrity, Respect for People, Customer Focus, Community, Innovation, Teamwork, Performance, Leadership, and Quality.

 
Integrity
We believe that integrity is a pre-requisite for success, thus we commit ourselves to the highest ethical standards and progress in unison.
 
Respect for People
We recognize that people are the source of our success & strength thus we value their basic right of treatment with dignity and respect.
 
Customer Focus
We are deeply committed to meet the needs of our customers through constant focus on their satisfaction.
 
Community
We play an active role in making our community a better place to live and work and we believe that existing in a healthy community is our ultimate success.
 
Innovation
Continuous Innovation is indispensable to improving health services and sustaining growth and productivity.
 
Teamwork
We believe that success & growth can only be achieved through Effective Teamwork, in other words "United we stand, divided we fall".
 
Performance
We strive for continuous improvement in our performance, measuring results carefully, and ensuring that integrity and respect for people are never compromised.
 
Leadership
We view leaders as those who step forward to achieve difficult goals, envisioning needs and motivating others through sharing knowledge and rewarding outstanding individual and team efforts.
 
Quality
Quality is ingrained in our work and Values. We are dedicated to the delivery of quality healthcare that exceeds the expectations of our customers and corporate partners. Our values are to have relentless passion for Quality in everything we do.